Testimonials

Your company service and communication was the best I have ever had! For a $30 costume! I hope your company values you as they should. 

Best Ever

Kathy B.

Thank you and I did in fact receive the email and store credit code a few hours after I emailed you. I still really appreciate you getting back to me regardless. You are a wonderful person and if everyone in the company is like you I will enjoy shopping with Medieval Collectibles for years to …

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Wonderful Person

Joseph S.

Good afternoon , my name is James and I’m sending this to The Management Team because I just wanted to let you know the fantastically awesome experience I just had on the phone w/ Amber. She was extremely professional & seemed very knowledgeable as far as the different products from diff. suppliers and I only …

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Fantastically Awesome

James

Thank you for your exceptional customer service! I will definitely order from Medieval Collectibles in the future because of how promptly and efficiently this issue was taken care of.

Prompt and Efficient

Tonya G.

I am sincerely impressed with the level of proactive service you all have offered. Not only was this a great supplement to the notifications on the original order that certain items were not currently in stock, but this proactive communication included an open offer to assist, and the clear outline of when items are estimated …

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Impressed!

Evan K.

I’m amazed at the five star customer service!

AMAZED!

David K

Thank you for your extensive assistance. I’m impressed by the thorough customer service!

Extensive Assistance

Jake K

Fantastic Service! I had placed an order, then realized I needed to change a few things. I emailed customer service, and Amber responded and helped me with my order. She made sure that I was more than satisfied. I doubt I’ll ever order from another company for my Renaissance Faire needs.

I doubt I’ll ever order from another company!

Jake N

I had to write you this  and I hope you can share it with your team. I received my order today and I wanted to say the BIGGEST thank you! It is amazing and better than I expected I was so happy with it I wore it the rest of the day (6-9) because I …

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Thank you! Thank you!

Ben D

Hey guys, just wanted to thank you for being very kind and helpful about me asking all the questions and what not. I got my armor in Wednesday and i love it. Its so cool.

Just wanted to thank you

Stephen K

Just a note to say “THANK YOU”. My Order arrived today and I am very pleased with the items. I appreciate your promptness in getting these items to me. Your service was terrific, and I look forward to doing more business with you

Just a note to say "THANK YOU"

Penny Q

I’d love to give feedback. I just got the item I ordered today and it is amazing! The product is exactly what I expected and I look forward to wearing it. The shipping was fast and ordering was very easy. Great product and service overall. Thank you!

Great product and service overall

Tyler B

Great service from Jessica and Amber. This is why I came back to this site, a great customer experience and great products.

Great service

Philip T

Wanted to thank Haley for her excellent help and service while putting this costume together. I had so much fun and it was a big hit with the workers as well as the people in attendance. Thank you so much.

So Much Fun

Joe D.

Dear Medieval Collectibles, just received Grandson’s package! I’m excited. He’s not woken yet and I cant wait for him to open it. I’m as bad as him:) That was the fastest delivery I’ve ever had. You guys are awesome. Totally helpful and eager to please your customers. I couldn’t have done it on my own. …

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I'm Excited

Margaret

Thank you so much, Haley! I have to say that, between the phone call and the email about the potential out of stock item, this has been some of the best customer service I’ve ever encountered. I’ve worked in shipping and receiving and I know that that’s many times quite hard to come by. Please …

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Best Customer Service

Chris T.

I am a staple in the SCA in SoCal and I was very impressed with your customer service. I will highly recommend you going forward and will use your service myself in the future. 

Highly Recommended

Jesse W.

I just wanted to say thank you. This has been some of the fastest shipping and best customer service I have received in a while!

Fastest Shipping

John D.

Thank you so much for your diligent and personal customer service. Again thank you for your sincere effort in ensuring I received what I was looking for. I genuinely cannot ever recall having such a pleasant customer service experience. Idk how large of a company y’all are, but if you have a supervisor I’d very …

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Pleasant Experience

Nicholas B.

You guys are fantastic and I will always highly reccomend you for your quality and customer service! I just received my embroidered elven cloak and I love it! As a bigger guy it fit me perfectly! Thank you all so much for your help!!

Fantastic

Jared P.

I just ordered the Game of Thrones Hand of the queen pin from your sales representative Haley, and I must say that she provided friendly, accurate and remarkable service. Most days I deal with telephone representatives and with payment, billing, and/or personal information most times communication is never pleasant. Haley was more than helpful, not …

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Remarkable Service

Ryan L.

Thank you, Haley. You’ve been very helpful. Excellent customer service. 

Thank You, Haley

Joanne M.

I have said this before over the phone but I’m going to say it again now: This company has given some of the best customer service I have ever experienced! I have been all over the world while in the military so I have shopped in person and online at many different places and sites. …

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Among the Best

Tiffany M.

Haley – Thank you so much for your special attention to this!  Everything arrived on time, we took them this weekend to the Ren Faire, and they were all fantastic!  Much appreciated! 

Arrived on Time

Karen W.

Thank you very much! 🙂 I must say, you really have great customer service! 🙂

Thank You Very Much

Leif L.

I am sending you this email to let you know the exemplary customer service I have had with an order I placed a while ago. Haley has been wonderful!!!!!! I purchased a coat for my husband that was not quite the quality I was looking for, but she helped me find what I wanted and …

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Wonderful Staff

Martha G.

You’ve been amazingly helpful and have reduced my stress level significantly! Thank you so much for your help! Don’t stop being awesome!

Amazingly Helpful

Jesse S.

Best customer service with two different people that I have had with any company.

Best Service

K. B.

Your customer service was excellent. She followed up with me regarding my order without my even asking.

Excellent Follow Up

Amy G.

Amber, thank you very much. It is exceptional customer service like you are providing that makes me want to purchase again from your company. Thank you for all of your help!

Purchasing Again

Keith L.

Thank you for promptly getting back to me about the items mentioned. “RARELY” do I get service & information like this. Thanks again for being exceptional at your job!

Prompt

Bunn E.

Hi there! I called customer service last week to ask several questions about a shrug jacket. Her name is Bailey and she personally measured the parts of the jacket that I was worried about fitting properly. She really was wonderful and so helpful and I ordered the jacket right away after she gave me the …

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Personal Attention

Jeane N.

I would just like to start off by saying thank you. I was very pleased with the experience of your site, your product assortment, and the ease of which I was able to handle my issues. The rep I spoke to on the phone, Ms. Sierra, was exceptional. Extraordinary in the truest sense of the …

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Exceptional Rep

Michael B.

Wow, what an incredibly fantastic collection of Medieval clothing and accessories and at fairly reasonable prices!!!! So glad you have added this collection your products.Wish you had done this years ago. Keep up the great selections. Thanks.

Fantastic Collection

Linda F.

Thank you so much, Mya. Your customer service is really exceptional, no joke. I am kind of blown away.

Blown Away

Thayer F.

I’ve browsed your website for quite awhile and am subscribed to the mailing list. You’re products are great so I came here to get a specific revolver for a character I’m doing for Halloween. I realized after I ordered the item that it was out of stock and sent and email wondering if I would …

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Coming Back

Phillip C.

I recently ordered the Shadow Master Four Button Waistcoat. I received the order in just 1 1/2 days. Very impressive. Even more impressed in the quality of the item. We were skeptical that the vest would not be as BA as the picture on the website. Extremely happy new customer! Thank you!

Happy New Customer

Billy & Kathy

I had to contact your company twice in the passed couple of days. I spoke with Haley (@ ext. 124 ) both times. First she helped me set up the return of items that didn’t fit correctly, her friendliness and professional attitude made it a enjoyable call, all she gave info on what to do …

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Continued Orders

James E.

Hi, just wanted to send a quick note and tell you how impressed I was with with my recent order. It shipped super quick and my wife and I were very happy with our belts. Thanks again for our excellent retail experience with your company

Excellent Experience

Eric L.

I’ve ordered quite a few items and they’ve all been of excellent quality. The one time I received an item that failed (due to a manufacturing defect), they quickly made right after receiving my photographs. Definitely a company you can feel safe ordering from.

Safe Ordering

Ryan

Thank you. I have enjoyed all of the items I have purchased from you, and wear them proudly whenever I have the opportunity! Your creations have been a valuable part of our Shakespeare Company for a number of years. Thank you again!

A Valuable Part

John B.

I have always loved this store for many years and I will continue to shop here for the best prices! Thank you again so much.

Love For Years

Bryan E.

Received my order yesterday, the Aaron Black Canvas Cloak. My son is absolutely delighted with it; appearance and construction. It is very well made, tight seams, sturdy fabric. I even checked the button at the neck closure, as I’d read some negative reviews about the button being loose. The button is well secured. My son …

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Very Well Made

S. Smith

Thanks, Mya! So I don’t really need to phone them after all. It was the word “Exception” that alarmed me, having not seen it before from UPS. I’ll be happy to see the brown overdress. As I said in my review of the green one I already have, I’ve found they’re great just to wear …

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Great to Wear

Margaret G.

Thanks so much for helping me out with this – I really appreciate it! I was really worried that I might be out of luck, when I saw that the figurine was broken, but you’ve made this supremely easy and non-stressful. Thanks, again, for everything!

Supremely Easy

Jenn

Your amazing customer service and wonderful selection keeps me coming back! Thank you, and you have a wonderful day as well.

Amazing Customer Service

Zachary Z.

Wow! Thank you, Mya and Sierra, you really made my shopping experience GREAT. You both have Great Customer Services and Values. I look forward to shopping again soon.

Service and Values

Robert S.

Hello, I don’t know if this is the right message board for this, I just wanted to say thank you, the medieval cutlery I ordered, I bought one for myself and one for a gift and they are awesome! Thanks again

Awesome Gift

Erik

Chelsey is an absolutely delightful young lady to deal with. She was very helpful & brought a smile to my face while being professional.

Brought a Smile

Cher U.

Just received this a few minutes ago, and I am thrilled. 🙂 This came way earlier than I expected. Looks SO GREAT with my darkened chainmail. My wife has a matching black and green dress and we will surely be the hit at our local Ren-fest. THANK YOU for the fast service. Mytholon products ROCK! …

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Thrilled

Mark M

Your customer service is outstanding, and a personal Thank You to Sierra, Who Helped me keep my cool with UPS. … For real, I was very upset and frustrated with how they handled the delivery process.A “3 day priority express” should not take more than a week to arrive.My order did finally arrive and everything …

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Actually Cared

Christophe S.

This company provides quality product at fair prices and has EXCELLENT customer service, something I have not experienced in a very long time! Keep up the good work! Blessed Be!

Fair Prices

Heather H.

Thanks so much, Ashley! You and your team have been very patient with all my changes. Thanks for making it happen when we need it the most!

Making It Happen

Michael M.

I just wanted to take a minute to thank you for the phenomenal Customer Service. You took your own time to look for alternatives for a pirate outfit for my wedding when the one I originally wanted was not in stock. You said you would call me back and you did with a lot of …

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A Minute of Thanks

Karen C.

We ordered several items and one shirt didn’t match the color shown on the website. The staff at Medieval Collectibles went out of their way to help us find a suitable replacement and shipped it to us in time for our event!  This is how you earn customers for life!  Thank You Medieval Collectibles and …

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Went Out of Their Way

Trevor W.

Thank you so much for your help. I am so impressed with your service, we will be lifelong customers at this rate.

So Impressed

Joanna

Just wanted to say thank you for all your help! I finally ordered an axe and had is shipped 2 day service since I took forever to makeup my mind. I appreciate your speedy responses and assistance! Please pass on my sentiments to your managers or owners, GREAT customer service! Your business had been recommend …

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Speedy Responses

Patte

I had some problems with my order. Fortunately my agent, Mya, was able to help me get everything sorted. She’s a badass. Looking forward to wrecking some shit with your products, and I will do so beautifully. Thanks again

She's a Badass

Mike M.

Yesterday, I was upset because the items I wanted for our military ball were out of stock and were not expected to be in stock in time for me to wear them. So, I called in to make sure the ship times were correct on the website (which of course they were), and to see …

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Bless Y'all

Rebekah L Bavry

I have to say, these are AMAZING! My daughter will love them. Look better then I thought they would. Came in a great packing. Thank you so much

Daughter Will Love Them

Esther S

Thank you for your patience and effort. You definitely showed me that your company is reputable and changed my mind. I intend to continue my business with you, so store credit is fine. Thank you once again.

Patience and Effort

Darell M

Your service has been excellent and has greatly impressed me. Thank you so much for the prompt timing of your responses. I shall wait patiently and I wish you a good day as well.

Prompt Timing

Trent L.

I placed an order via text chat with your wonderful service person Mya. I had to write and let you know just how grateful I am with Mya’s excellent help. Last minute invite for my Granddaughter Audrey (7 years old) to attend a Narnia costume themed birthday party on Sunday. Thankfully, I stumbled on your …

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My Lucky Day

Lee A

Medieval Collectibles is a great place to shop for very unusual items and I like visiting the website on occasion and sometimes making a purchase for which I have always been pleased.Thank you again,

Great Place

Linda F.

I truly appreciate your understanding and grace regarding this issue. I have updated my account’s default shipping information and believe that it is accurate and correct now. Thank you very much for your generosity! Your customer service skills are to be lauded and commended – and I deal with a lot of customer service issues, …

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Truly Appreciated

Nathan E

Every time I’ve called, the service has been excellent. This last time, I’d ordered something and realized I needed it sooner than the shipping I’d paid for could get it to me by, plus it was out of stock, and Mya was very helpful in upgrading me to faster shipping and also making sure it …

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Service Has Been Excellent

Quinn B.

Thank you, Mya! You are always so prompt and helpful. I’m very happy I chose Medieval Collectibles to get their shoes, for the customer service alone! Cheers,

Prompt and Helpful

Melissa

I could not believe that I already received my robes yesterday! With all of the low-quality items out there, these days one never knows what one will really get. These robes are wonderful and excellently made and I am very pleased with them. It is possible that when the cream colored ones come in that …

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Wonderful

John Browder

You guys are fantastic and I will always highly reccomend you for your quality and customer service! I just received my embroidered elven cloak and I love it! As a bigger guy it fit me perfectly! Thank you all so much for your help!!

Fit Perfectly

Jared P.

To whom it may concern, I just wanted to say thank you to your customer service staff. In particular Sierra. She was very helpful. Your warehouse was out of stock on the Tristan Leather Jerkin and the pant that went with the outfit. She contacted other warehouses to get me the size I needed and …

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Definitely Recommended

Justin M

I am writing to let you know of the experience I had on the phone this morning with Haley. I can not even explain to you how happy she turned around a sad situation for me. First things first your company must value its customers because I had placed the order online the night before …

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Great People

Scott W.

I am sending you this to let you know the exemplary customer service Ihave had with an order I placed a while ago. Haley has been wonderful!!!!!!I purchased a coat for my husband that was not quite the quality I waslooking for, but she helped me find what I wanted and assisted with theorder. Now …

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Exemplary Service

Martha G.

I spent HOURS online trying to find pieces of clothing to complete the look for my costume. I was alarmed by how few companies specialize in the look/feel i was going for. After stumbling across Medieval Collectibles, i decided to take a chance of these guys. I have to say, I’m more than impressed. Shipping …

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Complete the Look

Aividlav Salohcin

Excellent – this is why I really like dealing with your site.  You are so responsive and helpful.

So Helpful

Steve

Hello Melissa, Thank you, thank you, thank you. The tankard has arrived in the promised 3 business days and I love it! I will certainly be using your company in the future and recommending that others do so. Thank you very much for the excellent customer service and I will saying as much on those …

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I Love It

Sarah Groot

I want to say how impressed I am with the entire family of your companies! You all have been amazing to do business with and I am in love with the items I’ve received from you.  Both the quality of your products and the experiences I’ve had working with you all on any issues that have come up have …

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Life Long Customer

Josh Kaplan

Thank you so much!! You have great customer service which separates your company from the rest of the pack.

Separated from the Pack

James Weiner

I’ve always loved your products and have been extremely satisfied with every order I’ve made. Recently I had a small issue so I called the Toll Free number and reached customer service representative. They were very nice and solved things quickly. I love your website and I intend to keep using it for a long …

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Solved Quickly

Godric Belmont

I must say that on the customer service level, you do a really good job and it is appreciated.

Good Job

Vincent C

Everything has been met and beyond on my end, thank you again for such a speedy response!  It’s wonderful to know that even in a situation such as this, customer service is first and foremost. It’s been a wonderful experience, and I look forward to searching more through your catalogue in the future! 

First and Foremost

Michael Rymski

Thank you for all your help! I received the steampunk bandit t-shirt the other day and it is great! I had looked at other sites trying to find a cool shirt for my boyfriend with no luck until you suggested this one. He loves it! So thanks again for your help. I wrote the code down for …

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He Loves It

Chris Reinsfelder

I am writing this note to say how much Mia was at helping me with my order. I ordered a cloak arm bracers a sword and the Tristan set. The sword was on back order so I had to choose a different one, which is ok cause I like the one better. there was a …

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Thank You, Mia

Stephen Wilson

Your Customer Service department, in particular Representative Mya, is awesome! Quick to respond and assist. This is the first time I have gone through this department. I wish all customer service was this good. Kudos to you and your team. This alone will keep me coming back

Keeps Me Coming Back

Judy Reynolds

I just got done doing a live chat with Mya.  I wanted to let you know that she was extremely helpful, courteous, and prompt with her answers. I gave her a couple of hard questions, and she researched them and helped me immensely. Please know that I appreciate the customer service, and will be a …

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Returning Customer

Leanne Berry

Thank you so very very much for ALL you help, All your efforts made a world of difference! I hope they recognize you for your OUTSTANDING care and above beyond customer service!

World of Difference

Christine Berner

Thank you for the super service and fast delivery of the two tankards and the cuffed medieval pants! The tankards are simple, but very heavy-duty and well made. I bet with a little while in the freezer, they will keep a drink cold for hours. The pants fit perfectly, and look great with knee-high boots. …

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Super Service

Mark Moore

I recently ordered a Viking Throwing Axe from you and had a question about how the axe head is fixed to the shaft. I called in and a very helpful lady talked with me about it. She personally reached out to the supplier to ask the question on my behalf and then returned a call …

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Personal Touch

Paul Doomis

Thank you for the fast shipping of my Leopold padded collar. All other collars similar to this have a far too high of a neck, making it difficult to wear an arming cap. This one, with the shorter neck, should work perfectly under my steel gorget and pauldrons. The Leopold padded bracers and greaves are …

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Work Perfectly

Mark Moore

I just want to thank you for the replacement of the fairy. You are a very professional company. I will recommend you to my friends and continu buying your items. Once again thank you very much.

Very Professional

V. Boza

My word! You are Amazing! I can’t wait for my helm to get here! you just made my day. Also I was looking for that chest plate at other sites you’re price is the lowest so I’ll be sure to look through your goods before I shop anywhere else. Keep up the good work, Mya!

You Are Amazing

Micah Richard

I really like how quick you guys got back to me! Honestly if I could leave you at tip I would. Guess I’ll just need to order more cool stuff!

More Orders

Micah Richard

Just received my belt and wanted to say thank you so much!! It’s beautiful and exactly what I was looking for 🙂

Thank You So Much

Liliane E

Thank you so much. I really can’t thank you enough. I’ve been studying swordplay and fencing since I was 16 and ive finally gotten around to purchasing a sword for myself. You helped me get all the info I need super quick and were very friendly and easy to talk to over the phone. I …

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All The Info I Need

Chris U

I have to thank you again for the great customer service you have provided.  Anytime I need period clothing I will definitely have you guys as my first pick. 

My First Pick

Garret P

Hands down the best customer service I’ve ever had!! I know I probably wasn’t the best customer, had poor Megan changing things left and right. But she had done everything I asked and was extremely friendly and helpful. I will definitely be ordering from Medieval Collectables again and recommending them to everyone!! Can’t wait to …

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Thanks a Million

Jayme A

I want to thank you for your excellent customer service, very fast shipping, and over all quality of your products and company. I have enjoyed doing business with you over the past few days and look forward to doing business with you again many more times in the future.

Excellent Customer Service

Kerry L

Thank you so much, so very pleased with my order. LOVE the hoodies ! As always you guys never dissappoint.

Never Disappointed

David S

You have been incredibly helpful and assisted with every possible need. Your quick responses and adjustments have been insightful and met our needs. Thank you again!

Incredibly Helpful

Hope S

I so much appreciate the excellent customer service we have received from you. You have been patient and very much focused on keeping us in the loop and making sure everything was taken care of. I work in customer service and understand just how many issues you must face in the course of a day, but …

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Feeling Valued

Peggy G

I would like to take the opportunity to say that the items I have purchased in the past have held up beautifully and enjoy buying items from you. Because of that I will be purchasing all items I need from you . Also you see to it that I get them in a quick timely …

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Holding Up

Gloria M

I had a question about one of my purchases that I received in a very timely manner, seriously much faster than I thought. When I called they asked me a couple questions and for an email. I talked to three different ladies and all three were amazing at their customer service. Their names were Sierra, …

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Amazing Ladies

Timothy O

I’d like to give my experiences with Medieval Collectibles. They have been nothing but great to me in not only their fast shipping, good variety, and very helpful customer service. The products were affordable and high quality. I love my suit and I look forward to loving it for years to come.

Nothing But Great

Andrew B

Made a purchase yesterday at 3:45 PM. Received it today. Seriously. Amazing! I will definitely be shopping again!

Seriously. Amazing!

Katie P

This company ROCKS! I ordered something and it was too big. Their return policy was super easy and when I called and spoke to Rachael about adding something to my order she took care of everything over the phone and even ensured I would have my costume by Oct 25th. In this world where customer …

This company ROCKS! Read More »

This company ROCKS!

Jen H

I have just received my Walker 130 -Wanderer Boos Black very excited and pleased with the product and will recommend your company . Thank you

Very Excited

John Kearney

Thanks for more of medieval collectables 5 star service!

Thanks!

Ethan Hurndell

Amazing. Product was phenomenal and the customer service was ver superior and absolutely up to par, regardless of how strange my request might have been. Would DEFINITELY recommend to anyone.

Phenomenal Product

D.J. Hancock

Dear Emily, I am sincerely grateful to you and your team for ensuring my order arrived on time. How did you manage to do it? All the way to Australia in such a short time! It meant a great deal to me that you were able to have my order delivered before our tango performance …

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Sincerely Grateful

Roger Foreman

I am sending you this note because this past Monday, I received superior service from one of your associates, Elizabeth.  I am hosting a Wild West party and needed an outfit to wear and had lots of questions and didn’t even know really which direction to go regarding styling.  Elizabeth was so kind and patient …

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Superior Service

Sherry Pentecost

I just ordered a pair of boots from you and was shocked that they arrived at my door less than 24 hours later. That is unbelievable service and I wouldn’t hesitate to recommend you to anyone else. Thanks again.

Unbelievable Service

Will F

I just bought a pair of swords to go with a costume event that would go with boots I ordered from you guys. Again the package was on my doorstep within 24 hours, which is mind blowing. I ordered the “dragon evolution” and “black flame combat ” swords for price considerations and was stunned at …

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Mind Blowing

William F

I received the shoes. They fit perfectly, and are adorable. Thank you so very much for your constant attention to my situation. Megan, your customer service is exemplary!!

Perfect Fit

Sue B

Thank you Joseph, you were very helpful on the phone. Excellent customer service is extremely hard to find these days, but you have delivered! Keep on doing it man, I appreciate it.

You Delivered

Mike H

Awesome. You rock! Thanks all of the people in customer service for me. Every one has been helpful with my order.

You Rock

David C

Just received my order in the mail! I couldn’t be happier with my items that I bought. Everything is professionally created and has such a high quality of craftsmanship. Super fast shipping speed so I will be all set and ready for this Saturday!! What a tremendous A+++ finding out about your shop. Thanks so …

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Couldn't Be Happier

William S

My overdress,and ring belt, for my wedding arrived today! And it’s even more beautiful than I thought it would be. Thank you for your speedy delivery, excellent prices and AWESOME quality. I’m always leery ordering clothes online but it’s EXACTLY what I wanted. Thank you thank you thank you!!!!

Exactly What I Wanted

Bri S

Thank you for all your assistance.  You do an amazing job at taking care of your customers.  Thanks again & have a wonderful weekend! 

Taking Care

Tammie H

To start off I would just like to say I am VERY satisfied with my purchase. I am Very Impressed with the quality of the metal when it arrived. For the price I doubt I could find better. As for the shipping and arrival.. Very timely, took a week to the day with just standard …

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10 Out of 10

Kevin B

Received the bamboo Kendo sword today. It’s perfect, just what i needed and excellent quality. Your service and delivery was very fast, you guys are great. Thank You!

Just What I Needed

Tom K

I recently purchased a couple of Chinese broadswords (MC-1606PP) from your online store, very pleased with them, they look and feel great.

Look and Feel Great

David D

Thanks for your assistance. You have made this a pleasant transaction anyway and I will shop with you again!

Pleasant Transaction

Chris D

Received product (DK1035) very quick! Exactly what I wanted and shop was incredibly helpful.

What I Wanted

Alicia T

Such a great idea, and wonderful execution. I’ve always prefered carrying things on a belt than in a purse, and these little bottles are perfect.

Great Idea

Beth S

Beautiful item (DK1055) and a great price. Super fast delivery. I’ll definitely be buying from this vendor again!

Super Fast

Jenny L

Got here very fast and my son absolutely LOVES it (DK4000). It’s constructed beautifully and he’ll be able to wear it for a long time. He’s a small six year old and wears the buckles fully closed, so this can be part of his Ren Faire costume for years. Thanks!

My Son Loves It

Paula H

I am impressed with the communication with this seller. They responded to my inquiries quickly and thoroughly. Fast shipping and high quality item (DK1059-3). A very smooth transaction.

I Am Impressed

Angela C

Beautiful, well-made, sturdy, elegant and special (Dk7008). Beyond expectations. This is the type of quality that makes Medieval Collectibles special Thanks so much.

Beyond Expectations

Rachel P

Thank you very very much. I do look forward to purchasing again from you in the future, even more so now due to your wonderful costumer service!

Wonderful Service

Alder W

My order was exactly as I pictured it. The seller was very courteous and responded to all my questions very quickly. Highly Recommend!

Courteous and Responsive

Michael G

We received the order and really liked everything. Thank you for your prompt service and your great products!

Great Products

Valerie R

I’ve bought from your company many times in the past, and I’ve always had a wonderful experience doing so. Recently I realized some of the items ordered weren’t in stock and wouldn’t make it by my deadline, and I was able to quickly and painlessly alter the order to interchangeable items that would make it …

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I Always Come Back

John V

I adore these bottles! I bought 2 and was very pleased with them. They got here quick and were a wonderful last minute addition to my fantasy costume. Great quality! Thank you sooooo much!

Great Quality

Elizabeth S

The order shipped so fast that I could hardly believe it arrived when it did. And it was a custom request, no less. The belt is perfectly sized and the bottles are very authentic in their design. This is unreal service – thanks!

Shipped So Fast

Sean T

These bottles are an awesome addition to my plague doctor outfit. The green colour gives just the right eerie ambiance for the character, and they feel very high quality. Cheers!

Cheers!

Kevin A

A great BIG thank you to the ladies and all involved. I can’t believe how fast it got here. Well packaged. My son will be so happy!

Great BIG Thank You

Annette G

Thank you Kayla for all of your efforts. I really appreciate your going the extra mile to accommodate. I hope your boss appreciates your efforts. I have been a Customer Service Manager for 25 years and I have to say, you handled this situation extremely well with the communication, the options you made available to …

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Well Handled

Pat G

I love the quality of the craftsmanship and how easy it is to find what you are looking for on the site.  I will be a customer of yours for a very long time.  I am going to have to build a room dedicated just to house what you sell!

Love the Quality

Anthony C

Thank you very much for your quick responses and replies to my questions. Excellent Customer Service. Thanks again.

Thanks Again

Sandi T

Wow! Boots arrived days ahead of promised delivery and within needed time frame, and they’re as awesome as I had hope they’d be! Needless to say I’ll be singing your praises when someone asks me where I got these. You guys rock!

Wow!

Dan C

Hi, I recently placed an order but an item was out of stock, so I had to send a few emails and a phone call to substitute items and pay the difference. I spoke with Rachel through emails and Melissa over the phone, and would just like to say that your customer service department is …

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Arguably the Best

Jonathan V

Thank you so much for the exceptional customer service.  I will happily do business with your company in the future!

Exceptional

Anne F

Thank you for such great customer service! How nice to have a real correspondence instead of an automated email that tells me not to respond. We love your items. You guys have won our loyalty.

Won Our Loyalty

Patrice W

I was just chatting with a rep named Megan. I accidentally closed the survey before I had a chance to fill it out. She went out of her way to help me and I wanted to point that out. I also spoke to one of your sale representatives, Kayla, was very helpful with answering any …

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Went Out of the Way

Mara W

Just got my order from you guys and i have to say i am very pleased! all of the products were made from authentic leather as per the description, and it

Very Pleased

Casey B

I recently purchased a leather gauntlet from your website and it came only TWO DAYS later! I never get that kind of speedy shipping from eBay. I will definitely be ordering from you again!

Definitely Ordering Again

Richard S

Ordered my stuff on Friday morning, it arrived at my house on Monday morning, and everything is just as great or better than I’d hoped for!

Even Better

Jen S

I just placed an exchange order over the phone with your representative, Melissa, and she was extremely helpful and friendly. Good customer service is often hard to come by, but she was excellent. Kudos, and thank you!

Kudos

Linda T

Prices are awesome, the selection is phenomenal, and the customer service is quick to get in contact with you! I always recommend medieval collectibles to people looking for larp or costume supplies

Always Recommended

Josh S

In addition to the wide variety of items, your price stands out by far the best. If there is anything I need that I do not want to pay an arm and a leg for, I know I can go to medieval collectibles and not only find what I am looking for, but pay a …

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Stand Out

Chris D

I love the quality, great selection, and affordability! Great company, and true to your word.

Great Company

Cassie S

A lady named Kayla helped me make my order. She went above helpful when she made two trips into the warehouse.  Then the sword I wanted was out of stock and now discontinued.  She went and found another sword.  She took a lot of time with me.  That’s why I order from you.  Nobody’s going to …

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Above Helpful

Dale F

I would like to thank you all for your amazing service, you have really gone above and beyond with your assistance and it is greatly appreciated.

Amazing Service

Steve R

Love this arm cuff (DK6074). Fits great and is made of great material. Received a day early.

Love This

Sierra K

I absolutely love it (DK7008)!!! It fits beautifully and looks AMAZING with my Qarth and Season 4 dresses! Soooo happy!! Would definitely recommend!!

Soooo Happy

Kayal V

These are fantastic! They look even better in person. Extremely fast shipping and wonderful value! Thank you so much!

Even Better In Person

Alix M

Delivered on time and exactly how it looks in the picture. Could not be more pleased. Belt was of great quality too.

On Time

Adam W

This is adorable and perfect! A fun, inexpensive accessory to a costume, but still sturdy and well-made. The purple glass is really pretty. Thank you!

Adorable & Perfect

Thorn M

Hi, Just a short note to tell you I like my fairy necklace (Diana) Item number CCJO55. Great customer service and fast delivery. Rates a 10 plus. Thank you

Fast delivery

Elizabeth W

(: I have made my purchase already and received it very quickly! I absolutely love this company.

Love This Company

Yesenia S

You are a great help and I hope your employers know what an asset you are to the company. You are definitely a keeper!!

Keeper

Steve N

You have some great things on your website and they are very realistic, and your customer service is excellent!  So I am planning on returning for future purchases. You guys are great.

Great Things

Mike P

I would just like to thank you all at Medieval Collectables. I have received my Assassin’s armor and it is a perfect match for what I wanted. Though the order needed to be changed, you were very helpful and friendly. I look forward to doing business with you again.

Helpful & Friendly

Brad W

I just wanted to let you guys know that I think your website is awesome! I thought you should know that you have another customer to shop here now and then. You guys have some really amazing items!

Website Is Awesome

Adam F

Let me just say I am impressed with your company.  I placed an order a few hours ago and have already received a shipping notification,  There are others items I am interested in and look forward to doing more business with you.

Impressed

Linda J

I bought a small Medieval coin pouch and,I have to say, It is PERFECT! It is just what I had in mind. It was a gift for my son, who thinks that coin pouches will (or should) be back in fashion soon! I will recommend your site to all and will be back myself. As …

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I'll Be Back

William B

I just wanted to let you know that I’ve received the parcel. I’m really pleased about it all. Excellent job!

Excellent Job

Adrian S

I just wanted to make sure thanks were given to Kayla. She provided me with AMAZING customer service today. She even went as far as to run to check stock before she placed my order. She was very helpful and nice. This is exactly why I always buy from Medieval Collectibles.

I Always Buy from Medieval Collectibles

John P

THANK YOU Christy – you were such an angel for helping me with my shirt order today and getting things moving so my groom and his men can be clad in your lovely Pirate attire next week!

Such an Angel

Natalie T

I just want to extend a huge Thank You! to Tyrin, Christi, Melissa, and anyone else I talked to. Thank you so much for your great customer service. These individuals took care of my issue quickly and painlessly. Thanks to all of you, we have all our items to dress for our trip to the …

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Huge Thank You

Karen R

Let me begin my saying that you have demonstrated the utmost in costumer satisfaction in hanging the challenges with my order!! My compliments to you. I truly appreciate you understanding of my situation and the kindness extended to help resolve the presenting dilemma. Having my 1st and only child’s birthday is a high priority which …

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Utmost Satisfaction

Shaiffa S

I called your phone number in regards to an existing order that I had made. Christy received me very warmly and professional and provided excellent and articulate customer service. I was very aware of my options and felt that she legitimately wanted to help me. I just want to extend this “kudos” to her. If …

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Warm Reception

Jonathan M

You told me what was going on and gave me a possible solution to it as well. I really want to thank you for that cause I have had some bad experiences before and it can be maddening when there is nothing you can do about it. I will definitely order from you guys again …

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Solutions

Jason V

I just received the medieval helmet and breastplate that I ordered for the Medieval studies program here at the school where I teach.  I am very impressed with the quality of the replicas – they are beautifully crafted and far exceed my expectations. I also was very impressed at the speed of delivery and the …

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Exceeded Expectations

Amanda R

Thanks Megan, you have been very helpful and I do appreciate it. You are a credit for your employer, hope they know it. Thanks again from an old vet who likes dragons.

Very Helpful

Patrick B

Recently I worked with one if your associates, Melissa, she was very sweet, a great help, and got back to me way more quickly than if expected, and went out of her way to be sure I was satisfied. She is a fantastic employee, and it seems to me that she is highly dedicated. Just …

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A Great Help

Corey S

I just wanted to thank your team for a great buying experience. I’m a bit skeptical about buying from new companies online. I was pleased you had a live chat available and Megan was more than happy to field my barrage of questions about your products, service, meaning of life, etc. More exciting, however, was …

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Converted Skeptic

Dan S

Hello, Medieval Collectibles. The last time I placed an oder with you, I was delighted by the excellent service you provided (tunic top) after you found the item was not in stock. On my most recent order had not shipped. Today, I talked with Melissa in customer service, who expedited the order for me to …

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Excellent Service

Michael H

With the help of the site and the awesome selection of merchandise. I was able to piece together my Dragr character and bring it to life at multiple faires. Seeing the look of amazement on children, adults and rennies alike made it all worth it. It’s been so well received that performers at the Ohio …

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Awesome Selection

Brad B

Well, what i can say? I just love you guys, great stuff not only for LARP fans also have great stuff for collectors and decorative things for your house is just amazing. I love movies so i search a 300 helmet then i watch the huge variety of weapons, clothes, banners, armor and i just …

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Love You Guys

Pedro R

Honestly, I’m a huge fan because Medieval collectables represents a rise in LARP culture in the US. That we can have a store devoted to such a huge variety of garb, costume, props, weapons, etc., that manages to stay afloat and is based in my home state is just huge and awesome. It’s always the …

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Huge Fan

Eric L

Suiting up with gear from Medieval Collectibles allowed me to propose to the love of my life like this! It was truly an amazing day.

An Amazing Day

Steve S

As an all around Rennie and LARP Gamer, I enjoy, love and worship every aspect of the things you do especially by bringing to life the items from the Lord Of the Rings trilogy. Because of your wonderful service and exquisite items i have every bit of my Dragon Tamer Outfit completed and simple enjoy the …

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Dream Come True

Arvellon R

I love the cool items and the customer service is second to none.

Second to None

Jason P

I’m huge fan because of your wonderful, large selection of high quality LARP, costume gear, and amazing movie replicas! My favorites being the renaissance and dragon leather outfits and all your beautiful bows! I also love all the collectibles, such as dragon figurines, dragon (which are my favorite, and I have a larger collection thanks …

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Wonderful, Large Selection

Jennifer W

We love Medieval/Magical/Mythical themed stuff so so much, so we LOVE Medieval Collectibles. In fact, we are such big fans of this theme that we named our dogs Phoenix and Gryphon, since they go with that theme. We love collecting items that relate to this theme. Of course we want absolutely everything that has a …

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We LOVE Medieval Collectibles

Bandb A

What’s not great about Medieval Collectibles?! A wide and varied selection of weaponry – LARP, re-enactment and real. Armour & garb from head to toe. Gifts of jewelry, statues, figurines, art. Tons of accessories from pouches, belts, frogs, pipes to camp gear. Giveaways. Contests. Holiday savings. Discounts. Coupons. Shoot – great prices on everything, too! …

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Great to Me!

David F

 I can’t live without Medieval Collectibles be because they always have the gear I need for any quest! Also because their merchandise has proved reliable time and time again.

Can't Live Without

Kenyon B

Thanks!  I appreciate the work you’ve done for me.  The shirt actually came in today, looks and feels great!  I don’t know how things work there, what your position is, but if it would do you any good with your employer, you’ve got my personal commendation for being on top of this.  Thanks again, take …

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Looks Great

Don P

Thank you very much. I am very thankful for all of the wonderful help you have given me for this. I will be sure to look at your website in the future for anything I may need. Thanks again.

Very Thankful

Donald T

Thank you. I already ordered and used the credit. I am sorry the sword broke but your customer services is fantastic and I will recommend your website. Thank you again.

Service is Fantastic

James D

The bow came in time! Thank you for being a true professional during this prolonged order.  I am happy with the bow design and workmanship.

True Professional

Dwayne J

I just got my bracers from these guys and let me tell you that they have the best customer service. I talked with a representative online on their website and they were very helpful on answering my questions and even went as far as to call me when my order was shipped which is something …

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The Best Customer Service

Crystal

People like you and your company make it a lot better for this ol’ Vet!

A Lot Better

Howard B

Thank you both so much for following up as diligently as you have. You guys are great and I hope your supervisors know that!!

Diligent

Liza B

Thank you. I really appreciate all the help. Not many would take personal intrest in a lone transaction but you have.  And in addition your swift response is greatly appreciated. It speaks well on the character of your organization. I will be sure to do buisness with you for any of my future needs.

Personal Interest

Selena C

Not only was Joseph willing to help look for something appropriate for this project, when asked, he actually went and got each piece we were looking at so that he could measure them and give me the dimensions. I used up an extraordinary amount of his time. He was knowledgeable, patient and pleasant throughout all …

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Willing to Help

Monica H

I’m real happy with the past few orders I’ve received and it turned out to be a great series of renaissance festival outings this year.  Wanted to give you guys a big thanks for everything, I loved the outfits and gear!

Real Happy

Michael M

I’m in the market for  quality LARP/practice swords for myself and the boyfriend but have a pretty major latex allergy. I sent an email out in hopes that I’d even get a response as far as recommendations. To my surprise I received an email from Joseph with a link for several great, latex free options. …

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Good Surprise

Elizabeth C

Very cool, THANK YOU !! I placed an order this morning (Articulated Gauntlets Item#: MCI-2588) and the giftcard worked like a champ! You and DarkKnight have been fantastic — I really appreciate your most excellent customer service !!

Very Cool

Earl B

I just wanted to express my gratitude towards Alicia in your customer service department. I had ordered something that was out of stock and she gave me several options that I may be interested in and also suggested ordering another size. I asked her some questions regarding the other size and she was quick to …

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Gratitude

Lori K

Thank you so much. I’ve placed several orders (my entire costume) from this company and have had nothing but exceptional service as well as products.

Several Orders

Luke J

I put in my order Wednesday, came yesterday. Very nice quality products, and the smell of leather was amazing. I spoke with Megan in customer services, and she was very helpful and very friendly. A good review from a satisfied customer.

Quality Products

Andrew B

I would like to say that this was the easiest I have ever had customer service. The operator was very kind and courteous, as well as accurate and direct in the estimated time. Thank you for making this process so easy.

Kind and Courteous

Connor P

I ordered the Dark Rogue harness piece with hood just in time for MegaCon and it was fantastic! I loved the design and layout and it worked great with my character (Green Arrow). I appreciate the business and to see that those negative comments do not reflect you guys today. I look forward to ordering …

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Just in Time

Anya Funderburk Douglas

Thank you Chad.  Based on how amazing you guys are and how well I was treated by your staff I will use you in the future and will recommend you to others.  Thank you for your understanding and your prompt response.

Will Recommend

Michelle V

Just wanted to write a brief note to commend Megan for her excellent customer service! She was patient and attentive to my many questions, addressed my many concerns and worked well over all in insuring that my concerns were addressed and that my experience in dealing with ‘Medieval Collectibles’ was a very positive one!

Patient and Attentive

John F
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