Testimonials

I just wanted to express my gratitude towards Alicia in your customer service department. I had ordered something that was out of stock and she gave me several options that I may be interested in and also suggested ordering another size. I asked her some questions regarding the other size and she was quick […]

I just wanted to express my gratitude towards Alicia in your customer service department. I had ordered something that was out of stock and she gave me several options that I may be interested in and also suggested ordering another size. I asked her some questions regarding the other size and she was quick

Very cool, THANK YOU !! I placed an order this morning (Articulated Gauntlets Item#: MCI-2588) and the giftcard worked like a champ! You and DarkKnight have been fantastic — I really appreciate your most excellent customer service !!

Very cool, THANK YOU !! I placed an order this morning (Articulated Gauntlets Item#: MCI-2588) and the giftcard worked like a champ! You and DarkKnight have been fantastic — I really appreciate your most excellent customer service !!

I’m in the market for  quality LARP/practice swords for myself and the boyfriend but have a pretty major latex allergy. I sent an email out in hopes that I’d even get a response as far as recommendations. To my surprise I received an email from Joseph with a link for several great, latex free options.

I’m in the market for  quality LARP/practice swords for myself and the boyfriend but have a pretty major latex allergy. I sent an email out in hopes that I’d even get a response as far as recommendations. To my surprise I received an email from Joseph with a link for several great, latex free options.

I’m real happy with the past few orders I’ve received and it turned out to be a great series of renaissance festival outings this year.  Wanted to give you guys a big thanks for everything, I loved the outfits and gear!

I’m real happy with the past few orders I’ve received and it turned out to be a great series of renaissance festival outings this year.  Wanted to give you guys a big thanks for everything, I loved the outfits and gear!

Not only was Joseph willing to help look for something appropriate for this project, when asked, he actually went and got each piece we were looking at so that he could measure them and give me the dimensions. I used up an extraordinary amount of his time. He was knowledgeable, patient and pleasant throughout all

Not only was Joseph willing to help look for something appropriate for this project, when asked, he actually went and got each piece we were looking at so that he could measure them and give me the dimensions. I used up an extraordinary amount of his time. He was knowledgeable, patient and pleasant throughout all

Thank you. I really appreciate all the help. Not many would take personal intrest in a lone transaction but you have.  And in addition your swift response is greatly appreciated. It speaks well on the character of your organization. I will be sure to do buisness with you for any of my future needs.

Thank you. I really appreciate all the help. Not many would take personal intrest in a lone transaction but you have.  And in addition your swift response is greatly appreciated. It speaks well on the character of your organization. I will be sure to do buisness with you for any of my future needs.

Thank you both so much for following up as diligently as you have. You guys are great and I hope your supervisors know that!!

Thank you both so much for following up as diligently as you have. You guys are great and I hope your supervisors know that!!

People like you and your company make it a lot better for this ol’ Vet!

People like you and your company make it a lot better for this ol’ Vet!

I just got my bracers from these guys and let me tell you that they have the best customer service. I talked with a representative online on their website and they were very helpful on answering my questions and even went as far as to call me when my order was shipped which is something

I just got my bracers from these guys and let me tell you that they have the best customer service. I talked with a representative online on their website and they were very helpful on answering my questions and even went as far as to call me when my order was shipped which is something

The bow came in time! Thank you for being a true professional during this prolonged order.  I am happy with the bow design and workmanship.

The bow came in time! Thank you for being a true professional during this prolonged order.  I am happy with the bow design and workmanship.

Thank you. I already ordered and used the credit. I am sorry the sword broke but your customer services is fantastic and I will recommend your website. Thank you again.

Thank you. I already ordered and used the credit. I am sorry the sword broke but your customer services is fantastic and I will recommend your website. Thank you again.

Thank you very much. I am very thankful for all of the wonderful help you have given me for this. I will be sure to look at your website in the future for anything I may need. Thanks again.

Thank you very much. I am very thankful for all of the wonderful help you have given me for this. I will be sure to look at your website in the future for anything I may need. Thanks again.

Thanks!  I appreciate the work you’ve done for me.  The shirt actually came in today, looks and feels great!  I don’t know how things work there, what your position is, but if it would do you any good with your employer, you’ve got my personal commendation for being on top of this.  Thanks again, take

Thanks!  I appreciate the work you’ve done for me.  The shirt actually came in today, looks and feels great!  I don’t know how things work there, what your position is, but if it would do you any good with your employer, you’ve got my personal commendation for being on top of this.  Thanks again, take