I recently ordered a Viking Throwing Axe from you and had a question about how the axe head is fixed to the shaft. I called in and a very helpful lady talked with me about it. She personally reached out to the supplier to ask the question on my behalf and then returned a call to me and left a detailed message and answer to my question, as at the time I was unable to take the call. You guys went to extreme lengths to assist me and answer my questions, especially because my purchase was only for a 30 dollar item. Thank you so much for being so helpful and going above and beyond. I will absolutely be returning to you for the rest of my historical garb and weapon needs!!!