Hi, I recently placed an order but an item was out of stock, so I had to send a few emails and a phone call to substitute items and pay the difference. I spoke with Rachel through emails and Melissa over the phone, and would just like to say that your customer service department is fantastic. Every step of the way they were polite and helpful, and the setback was apologized for and promptly fixed. I’ve dealt with a lot of companies, but this was arguably the best that I have received to date, and as such I will definitely be ordering from you again.