Protecting our customers' personal information is extremely important to Medieval Collectibles. In order to prevent unauthorized access, maintain data accuracy, and ensure the correct use of customer information, we have put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure any information we collect online. In addition, to protect your privacy and security, we will also take reasonable steps to verify your identity before granting order access or making data corrections.

Our 128 bit secure sockets layer (SSL) software is the industry standard and is among the best software available today for ecommerce transactions. The SSL encrypts all your personal information including your credit card information. Our servers and computer systems are firewall protected and continually updated daily to prevent intrusions for outsiders.

Do not send credit/debit card details via standard email, as this is not secure. Please use the website, telephone or fax us to place your order. In the unlikely event of unauthorised card use please be sure to contact your card issuer immediately as per your contractual arrangement with them.